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The Role Communication Plays in Driving Employee Engagement

Monday, February 13, 2017

Your organization may have all sorts of innovative programs in place to boost employee engagement, but do you capitalize on the simplest yet most effective technique of all - communication?

There's no doubt that communication is key in terms of employee engagement - get it right and the results will include improved performance, increased employee engagement, and ultimately organizational growth. When employees are fully engaged they're much more likely to show the commitment and loyalty that's needed for a strong, forward-moving business. 

An employee who understands strategic business objectives and goals (not only at a high level, but also where they fit in to the bigger picture), is going to be a much more engaged, motivated, and high-performing one. Here are some of the ways your organization can use communication to boost employee engagement

Why You Should Always be Documenting One-on-One Meetings

Monday, February 6, 2017
Whatever your organization's employee performance management system, it shouldn't simply be a once yearly event.

Regular one-on-one meetings throughout the year are essential to keep up the momentum of performance improvement, though the one-on-one can often be seen as the formal annual appraisal's poorer cousin. This can lead to planned meetings being missed out if something 'more important' crops up, but it's important to recognize just how valuable they are.

Employee Engagement and The Importance of Clarifying Roles

Thursday, January 26, 2017


No matter how big or small a business is, employees should always be given the tools to completely understand their role, not only on an individual scale but also how their role fits into the overall structure of the business and organizational strategy. 

You may think that as long as employees have a job description they can refer to they will be OK, but they need more than that to really understand where their role sits. They may well know what their function is and what their day-to-day responsibilities are, but what about where they fit in the grand scheme of things? How do they impact the success of the business as a whole? What role do they play in achieving organizational goals?

Here are some of the reasons having a clear understanding of their role is so important in terms of employee engagement.

Employee Satisfaction Surveys: How to Remove Biases and Collect Proper Data

Wednesday, January 18, 2017

If your organization conducts employee satisfaction surveys, the quality of the resulting data is key to their success. That's why we wanted to take a look at a common issue that comes up in any type of survey or poll, and one that you might have even experienced yourself - non-response bias. 

Even if it's not something you've heard of before, it could still be hurting your surveys. With that in mind let's find out what it is, when it occurs, and the consequences it can have for your employee engagement survey results.

What is non-response bias?

Top 18 Tips for 360° Survey Success

Friday, January 13, 2017

Gain invaluable and trustworthy data with these tips

Welcome to the Knowledge Economy. In today’s complex business landscape knowledge is power. The guessing game is increasingly being taken out of all levels of organizations. It is being replaced by data driven insights and decision making. When it comes to gathering data needed to evaluate employee engagement and performance, companies are finding surveys to be one of the best tools in their arsenal.

They are also finding not any old survey will do. The most beneficial survey method available is 360-degree surveying. In 360-degree surveying anonymous feedback is collected from anyone who works with the reviewee on a regular basis: coworkers, subordinates, peers, supervisor. These quantitative and qualitative data points are combined with the employee’s self evaluation survey to accurately and fairly assess the reviewee's overall behavior and performance, organizational effectiveness, employee engagement and job satisfaction.

While it isn’t difficult to administer a beneficial 360 degree survey campaign, successful administrators are finding that not all surveys are equal. There are tried and true best practices that should always be kept in mind throughout the process. We have compiled our top 18 tips to help you on your path to collecting accurate data and gaining invaluable insights.

(Courtesy of

Abandoning Paper-Based Appraisal Processes for 2017

Thursday, January 5, 2017

Happy New Year! Let's talk about resolutions. No, I'm not going to get involved in your personal resolutions, but I'd really like to know if your organization is making any business resolutions or changes this year. 

Here's why - I'd like to suggest one for you. To abandon paper-based processes and automate as much as possible, including things like employee performance appraisals and peer reviews.

You know it makes sense, and here are four reasons to make 2017 the year you start benefiting from employee performance management software.

Not all 360 Degree Surveys Are the Same: How to Design the Questionnaires to Ensure They Remain Useful

Wednesday, December 7, 2016

Do your 360 degree surveys evolve over time, as you discover best practices? The problem with keeping things the same is that you might be repeating the same mistakes over and over again. A potential issue with 360 degree surveys is discussed in this article in the Harvard Business Review (HBR), and we wanted to cover the problem, and the solution, for you.
360 Degree Surveys as a Tool for Boosting Self-Awareness

As we know, the feedback participants get from 360 degree surveys is invaluable to people of all levels, with everyone including leaders and managers benefitting from an increased level of self-awareness.

However, not all 360 degree surveys are created equal, and as the HBR article tells us, if the questions aren't designed carefully enough, they can actually do harm to both your organization and the individuals involved.

What's the Difference Between 360 Degree Feedback and an Appraisal?

Tuesday, November 22, 2016

The process of managing employee performance is something that usually varies slightly from company to company, but whatever the variations, the same principle applies - using feedback about an employee's performance to help them grow and develop.

One question I've been asked a number of times is 'what's the difference between 360 degree feedback and an appraisal', which is why we wanted to write a post about it.