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Sharing survey results online

Wednesday, November 20, 2013

Primalogik 360 gets better every week. We are constantly improving our product and launching new features to make 360° feedback surveys easy to organize.

Last week, we announced the addition of survey progress emails to keep you informed of the progress of your surveys. Today we're introducing the ability to share results online, using the new Share button.

Sharing 360 degree survey results
The "share" button

You can now share the results of a survey with the person being evaluated via the new "Share" button. You can still download a PDF report and send it via email if that's what you prefer. The new share button is an alternative way of distributing results, and it takes only two clicks. Once you share survey results, the employee will be able to view them online via the app. The employee will also receive an email that explains where they can be found.

Introducing automated survey progress emails

Thursday, November 7, 2013

Users launching 360-degree feedback surveys can now keep an eye on the progress of their surveys without logging in to the application. Primalogik 360 now sends automated survey progress emails showing the progress of surveys along with a list of people that have yet to respond to them.

Here's an example of how the email looks like:

360-degree feedback survey progress email
Sample survey progress email

How many emails? How often are these email sent?

Here are the details:
  • Users will not receive individual emails for each individual survey. The system combines all your ongoing/recent surveys in the same email message.
  • A first update is sent 24 hours after surveys are launched.
  • Regular updates are sent at 7 day intervals after that.
  • Two more updates are sent around the deadline of the survey (one 24 hours before the deadline and one right when the survey ends).

Measuring agreement between different raters

Monday, October 28, 2013

Rating averages (mean values) are definitely useful and they are, above all, very easy to interpret and communicate. They provide a very simple measure of the overall ratings provided by different respondents. Their main drawback is that they do not convey the level of agreement (or disagreement) between the different raters.

Primalogik 360 uses graphs and statistics to provide better insight into the level of agreement/disagreement behind an average.

Statistics and Frequency Distribution graphs

Frequency distribution graphs

They are easy to read and interpret. A quick glance at a graph allows you see if there's a disagreement or not (responses are scattered through the rating scale). They also allow you to identify if there are responses on the extremes. We've added frequency distribution graphs to Primalogik 360 back in june. They are easily accessible through the 360-degree survey report and they are included in the PDF report as well.

Standard deviation and coefficient of variation

We've just added these two statistical measures as an additional tool for response analysis. Both the standard deviation and the coefficient of variation provide an indication of how far the different responses are from the average.

The standard deviation shows how much variation from the average exists. A low standard deviation indicates that the data points tend to be very close to the average (mean); a high standard deviation indicates that the data points are spread out over a large range of values. [wikipedia]

The coefficient of variation is a normalized measure of dispersion of the frequency distribution. The coefficient of variation is useful because the standard deviation of data must always be understood in the context of the mean of the data. In contrast, the actual value of the CV is independent of the unit in which the measurement has been taken, so it is a dimensionless number. [wikipedia]

Primalogik turns one!

Tuesday, October 22, 2013

Yes, Primalogik turned one this October!

Only twelve months ago we decided it was time to focus exclusively on our ideas and dedicate full time to our startup. Starting a business from scratch is a huge undertaking and a humbling journey. It's been a huge learning experience and a lot of fun.

We've accomplished a lot in the past 12 months. We launched our 360-degree feedback software only 7 months ago and we we have made improvements to it almost constantly. We have happy customers in 4 different countries... and 3 different continents!

And we are not stopping here. We're proud of what we've achieved so far but we're even more excited about what's coming ahead. We have a bunch of very supportive clients and we'll keep working with them to make sure we're providing them the best user experience. We also have a full roadmap with tons of interesting ideas. So expect to see some very cool features from Primalogik in the coming months. Stay tuned!

More predictable and affordable pricing

Monday, September 23, 2013

We're constantly improving our 360-degree feedback solution. We release changes almost weekly, including new features, bug fixes and minor improvements. But today we're introducing an improvement of a different nature. We're overhauling our pricing model and making our pricing much better.

Better, more predictable, more affordable

Today we're introducing four new plans (Basic, Small, Medium and Large) that replace our per user/month Pro plan. The new plans are now available on our pricing page. Check them out!

What's the big difference?

The main difference is that instead of paying for each individual user, you pay a flat monthly fee for a set users. For example, the Medium plan allows you to have up to 150 users for $299/month. It does not matter if you have 90 users or 120 user, you will still pay $299/month. This allows you to grow your team or launch 360s on a new team without worrying too much about how much you will pay next month. Only if you need to go over 150 users you would upgrade to the next plan.

Reasons behind these changes

There are several reasons, the most important ones being:
  1. Pricing is more predictable. You know how much you will pay each month.
  2. Pricing scales better with our client's growth.
  3. We can accommodate the need for annual plans. Some clients want to pay for 12 months in advance. Annual plans are easier to to expense and easier to budget for.

Other Plans

We also offer flat monthly fee plans for organizations with more that 250 users and a free plan for small groups of 10 users or less.

Do you want to try Primalogik 360? You can sign up for a free trial account now.

Anonymous and confidential 360° feedback

Wednesday, August 21, 2013

Anonymity of the 360° feedback responses is one of the topics we get the most questions about. In some cases anonymity is a must have while in others it's only important that results stay confidential and anonymity is not required.

Anonymous feedback

In some organizations employees are very concerned about anonymity and want to be reassured that all their answers will be completely anonymous. Some employees may even want to know exactly how each of their responses will be presented in the final report. In those cases it's extremely important to properly communicate the value of the 360-degree feedback process works, how the feedback will be used and how the anonymity of respondents is guaranteed. Employees will not feel comfortable providing feedback if they do not trust the system.

Confidential feedback

In an organization with a culture that promotes and values trust, collaboration and openness, anonymous feedback is not necessary or even desirable. In such an organization employees are used to openly provide constructive feedback to peers and managers and a more open 360° process should be implemented. Feedback should still be confidential and only the manager of the person being reviewed should be able to identify individual respondents.

Choose the one that applies to your situation

There's no one-size-fits-all solution regarding this issue and both types of surveys are valid and apply to different situations. Our 360-degree feedback system accommodates both and it's the person starting the survey that decides the type of anonymity desired.

Pick the anonymity property of the 360 degree feedback survey

Make sure you choose the one that best applies to your situation.

Introducing Departments and Hierarchies

Sunday, August 4, 2013

Over the weekend we launched version 1.4.0 of Primalogik 360 with a few new features and lots of improvements. One of those new features is the ability to organize employees in Departments and Department hierarchies. This is now available to existing and new users.

In the previous version of our software, employees that had the same manager were considered a team and that was the only way to create groups. That way of organizing employees was very simple but it did not allow the representation of the more complex relationships and hierarchies that exist in bigger organizations.

Now employees can be grouped in departments, and departments can be organized in department hierarchies. Each department can have a manager and a manager can manage one or more departments.

Why this change?

This will allow us to build other features that will make it easier for bigger organizations to launch 360-degree feedback surveys. For example, in the very near future it will be possible to invite full departments to a survey with only a couple of clicks. We'll also allow easy comparison and filtering of results by department and it will be possible to track progress by department. We'll be soon announcing those changes.

Other changes in this version

For a full list of changes, take a look at the release notes.

Better results analysis with frequency distribution charts

Wednesday, June 5, 2013

We just enabled frequency distribution charts in Primalogik 360. This new feature will provide our users better insight on how 360 feedback ratings are distributed across a group of respondents.

In the survey results page you will now see frequency distribution charts for each individual question and for whole categories. This new tool will allow managers and HR personnel to identify areas of disagreement, performance gaps or opportunities for improvement.

Why is this important?

Looking at average scores gives you a very good idea of overall tendencies, especially when they are either on the high end or on the low end. But when different groups of people have very different and opposed opinions on a given question or category, averages may fall in the middle of the response spectrum and could just look unremarkable hiding the disagreement. In those cases, the frequency distribution graph will probably show two distinct peaks (a bi-modal distribution). Bi-modal distributions will point you to areas that may need closer analysis.

How does it look like?

Small bar charts appear next to average results. Here's an example of how the Results Summary area looks like:

You can click on the small bar charts to see an enlarged version with more details.

Release Notes now available

Tuesday, May 28, 2013

We're constantly improving our 360 degree feedback solution and we're releasing new versions weekly (at least). During the month of May we introduced more than 70 changes and pushed 8 releases! So we thought it was time to compile and track all the changes in one page. With that in mind, we just published our new Release Notes page. Check it out!

Of course that's not the only way of knowing what's changing. We regularly tweet and blog about larger changes so if you want to stay on top of things, you can follow us on twitter or Google+.

Live chat now available

Saturday, May 25, 2013

We’re delighted to announce that live chat is now available at Primalogik 360. You can access the chat panel by clicking on the blue button at the bottom right corner of the page. You'll find us online during our regular support hours. If we're not online, you can still leave us a message and we'll get back to you the next working day.

Users with the administrator privilege will have access to the live chat window when logged into our application. That will allow us to provide them with instant support right within our application.

We will also be able to better help vistiors to our website. With live chat we'll be able to answer their questions about pricing, features, security, integrations, etc... without any delays.

Effective 360-degree feedback surveys

Tuesday, April 30, 2013

Feedback from coworkers, subordinates, peers and supervisors can be an invaluable tool in any performance review process. The main advantage of multi-source feedback is that it can provide management with a less skewed view of an employee’s performance and it can help you build development plans for employees and leaders. There are a number of aspects you should consider when implementing a 360 process to make sure your 360-degree feedback surveys provide you with honest feedback and effective results.

Moving to a new office

Monday, April 15, 2013

We've been sharing an office space with our friends from Digital Possibilities for several months. It's been fun and our current location in the Old Montreal area is very nice but since the lease is coming to an end, we decided to look for space closer to downtown. After visiting several options we decided to go with Liaisons Business Centre where we will get to share space with dozens of small business and people working on their own.

We are open for business

Tuesday, April 9, 2013

We've done great progress in the last few days and we're seeing increasing interest in our 360-degree feedback software. And David just gave me great news... we're now officially open for business. As of now we're allowing registrations for paid accounts and we're able to process payments through Stripe.

Local accounts in Primalogik 360 1.1.0

Tuesday, March 26, 2013

Yesterday we released a new version of our 360-degree feedback software Primalogik 360, with several bug fixes and some major changes. There are many important improvements in version 1.1.0 but the most significant one is support for non-OpenID user accounts.

On Selecting the 360 feedback idea

Thursday, February 14, 2013

A few months ago we decided it was time to start a new adventure. Our first step was to found Primalogik. That was the easy part. The second step was more challenging. We needed to decide what product we wanted to build, more specifically what problem we wanted to solve.